Terms and Conditions
Our priority is to have your room ready
from 3.00pm with a host of thoughtful touches and comforts. Should
you wish to join us earlier to enjoy our facilities, we will be
delighted to store your luggage with the porter until such time
that the bedrooms become available.
You are kindly asked to vacate your room by 11.00am on your day
of departure. If bedrooms are not vacated by 11.00am on the day of
departure, a charge may be made by the hotel.
Unless other instructions have been received from our guests, we
will assume that rooms not occupied by 9.00pm are no longer
required and such rooms will be made available to other guests. In
these circumstances, the hotel reserves the right to charge for the
room if we are unable to find other occupants for it.
Please note that the hotel is all non-smoking.
We have created a winning combination of inspiring cuisine for
you to experience and enjoy. It is politely asked that guests
arrive at least thirty minutes prior to your reservation so that
you may enjoy an aperitif before dining. We would advise making any
arrangements for dining prior to arrival, as our restaurants are
Thank you for your 50% deposit which is
non-refundable. Some special offers require full pre-payment
as stated at the time of booking. All additional charges are to be
settled on departure. Should you wish to cancel please
contact the hotel. Guests are advised to take travel
insurance. You will be asked to present the credit card
you used to secure the reservation on check in.
If your children are accompanying you for your stay and you
would like us to set up a z-bed, we will be happy to do so at a
small charge of £25 inc vat per z-bed per night. We would advise
that you book a Suite as these offer plenty of space for
families. Alternatively we do have some interconnecting
rooms, please contact us for further details.
Packages are based on a maximum of 2 adults
sharing a room, unless otherwise stated. Additional children
and adults will be charged a supplement charge, please contact us
for further details.